"Life is the result of a fascinating mathematical equation: the love and the passion that we put into living, will sooner or later come back to us"
Every day we go to the office with one goal in our minds: to satisfy our customers. We believe that trust is the basis of every relationship we establish. Our customers are the protagonists of our projects: we listen to them, we focus on their needs together and we offer them what we believe are the best solutions. An interaction that we believe to be the fundamental ingredient to ensure lasting success and solid relationships with our customers.
Quality and safety
Quality is the element on which the Company's success is based. The quality of our products is the motivation that should push our customers to buy Italpepe products. But it is also much more: it means reducing waste, it allows for positive word of mouth, to strengthen our reputation, to be recommended by important actors in the culinary landscape. The constant search for the highest quality allows us to work on ourselves on a daily basis with the final aim to improve ourselves. Quality is the maximum expression of the good work done by a system made up of management, employees, suppliers and customers. Quality is the commitment we have made to our stakeholders and is what leads the way to Company innovation.
We are fully committed to be able to live up to all the commitments we made. We act and make sure that all our employees act according to ethics, loyalty, honesty, fairness, confidentiality and transparency. A commitment that we owe to our customers and our reputation built over 50 years of history.
Research and Innovation
We challenge ourselves every day with a positive and proactive spirit. We establish numerous collaborations to try to continuously learn and improve our skills. We believe in the importance of listening to all our stakeholders, because it is through them that new ideas are born. We believe that only through good communication we can achieve lean decision-making processes and realizations. There can be no good external communication if there is no good internal communication: it is precisely the exchange of ideas within the Company and with our stakeholders that fuel the engine of our change and innovation we have been carrying out. Our research activity is full of the very contributions that our employees bring with them to the workplace every single day.
Responsibility and sustainability
The principles of economic, social and environmental sustainability are the basis of Company management. The success of a company that is not based on these principles can only be temporary. We strongly believe and invest in these principles in harmony with the identity and the ten-year-long image of this Italian family-based company. What does "being sustainable" mean to us? Protecting the environment, promoting culture, enhancing merit and talent, promoting territorial development, talking with stakeholders to find shared solutions, protecting quality products and being supportive.
Participation and quality of life
Partecipazione e qualità della vita Participation and quality of life Management believes in the importance of sharing and participation. To this end, it promotes initiatives to improve the exchange, circulation of ideas and a sense of belonging. Understanding and internalizing common corporate values, behaviors and attitudes considered appropriate and appropriate to the Company's position in the market, the objectives and the company mission, makes each member of the "Italpepe team" aware of being part of a community and stimulates it to improve and contribute to the improvement of the whole Company. With this concept in mind, Italpepe provides bi-directional communication channels to guarantee clear, timely and complete information to all those involved.
Our supply chainAfter careful research of the best varieties of raw materials we use, we select with care and dedication the best suppliers in the area of the world that is more suited to the production of that product.
Every supplier we choose is subjected to very stringent checks.
All our suppliers must have a very advanced quality system that can guarantee us to meet our high quality standards.
Before each entry into the company, a representative sample of each raw material is carefully analyzed. Only after having ascertained that such a product is in line with our quality standards can it be used for our production activity.
Our goal is to better satisfy the palate of our consumers, without renouncing the safety of a product subjected to the strictest controls.
StakeholdersWe believe in the power of relationships. Dialogue and cooperation are the basis for creating opportunities for the Company and for all its stakeholders. The latter are configured as bearers of social, economic, human and professional expectations towards the Company. By strengthening relationships of trust and collaboration with stakeholders, we can pursue and achieve the goals of sustainable and shared development that we have set ourselves to meet.
Italpepe has developed an integrated approach to environmental management. Monitoring the expectations of each of the stakeholders represents a great opportunity for the Company to refine its activities. For this reason, the Company is fielding a series of investments to improve communication and gather feedback from its stakeholders. This will allow us to improve and propose products that are more and more up to our customers' expectations.